INTRODUCTION & SCOPE OF TERMS
Welcome to LUUV IS ORRNGE. By accessing luuvisorrnge.com, engaging with our content, or acquiring any artwork, apparel, or collectible items through our platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service (the “Terms”).
These Terms govern all interactions between LUUV IS ORRNGE (“we,” “us,” “our,” or “the Studio”) and any individual or entity (“you,” “collector,” or “client”) who browses our website, joins our Collector Circle, or participates in any purchase or pre-order.
The Terms apply to:
All original artworks, limited editions, clothing, and special objects offered for acquisition.
All communication channels operated by LUUV IS ORRNGE, including newsletters, event invitations, and private links.
Any future exhibitions, installations, or collaborative projects announced or facilitated through our site.
Please note that LUUV IS ORRNGE reserves the right to amend or update these Terms at any time. Any modifications become effective upon posting to this page. Continuing to use our website or services after changes are published constitutes your acceptance of the revised Terms.
If you do not agree to these Terms, you must refrain from using our website or acquiring our works.
ELIGIBILITY TO PURCHASE
By placing an order or attempting to acquire any artwork, apparel, or collectible item through LUUV IS ORRNGE, you confirm that you meet all legal requirements to form a binding contract under applicable law.
Age Requirement: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to purchase from our website.
Accurate Information: You agree to provide current, complete, and accurate details when submitting orders or joining the Collector Circle.
Legal Capacity: You represent that you are legally capable of entering into binding agreements and are not prohibited from doing so under any local, state, federal, or international laws.
Third-Party Purchases: If you are acquiring on behalf of a company, gallery, or another individual, you warrant that you have full authority to bind that entity or person to these Terms.
LUUV IS ORRNGE reserves the right to refuse service, cancel orders, or request additional verification if any eligibility criteria are not met or suspected to be misrepresented.
ORDERS & ACCEPTANCE OF SALE
Each acquisition from LUUV IS ORRNGE is treated as a deliberate and permanent addition to a collector’s life. By submitting an order through luuvisorrnge.com, you are making a formal offer to purchase the selected artwork, apparel, or collectible under these Terms.
Order Acknowledgment: Once your order is placed, you will receive an automated email confirming that we have received your request. This acknowledgment does not constitute acceptance of the sale.
Verification & Approval: All orders are reviewed for accuracy, availability, and payment verification. Acceptance of the sale occurs only when LUUV IS ORRNGE issues a final confirmation email and processes your payment in full.
Availability of Works: As many pieces are one-of-a-kind or produced in extremely limited editions, availability cannot be guaranteed until payment is confirmed. If an item becomes unavailable after you have placed an order, we will notify you promptly and refund any payment received.
Right to Refuse or Cancel: LUUV IS ORRNGE reserves the right to decline or cancel any order at its sole discretion, including but not limited to suspected fraud, incomplete information, payment issues, or violations of these Terms. If your order is canceled after payment has been processed, you will receive a full refund for the affected item(s).
Finality of Sale: Once an order has been accepted and payment confirmed, all sales are final. No cancellations, returns, or exchanges will be accommodated except in the rare event of a shipping error or damage during transit as outlined in our Shipping & Delivery Policy.
PRICING & CHARGES
All prices on LUUV IS ORRNGE are listed in United States Dollars (USD) unless expressly stated otherwise. Prices are determined with careful consideration of the rarity, craftsmanship, and conceptual weight of each piece and are subject to change without prior notice.
Currency: Purchases made in currencies other than USD may incur exchange rate variations or bank conversion fees beyond our control. Collectors are responsible for any costs related to currency conversion.
Taxes & Duties:
For orders shipped within the United States, applicable state or local sales tax will be added at checkout based on the delivery address.
International collectors are solely responsible for any customs duties, VAT, or import fees required by their local authorities. LUUV IS ORRNGE ships international orders Delivered Duties Unpaid (DDU) unless explicitly noted.
Shipping Costs: Delivery costs are calculated at checkout or quoted during private acquisition arrangements and are in addition to the listed artwork price.
Price Adjustments: Prices for artworks, apparel, and collectibles may be updated without notice to reflect evolving market conditions or changes in production and material costs. LUUV IS ORRNGE does not offer retroactive price matching on previous acquisitions.
Errors & Corrections: In the unlikely event of a pricing error on our website, we reserve the right to correct the mistake. If you have already placed an order at an incorrect price, we will promptly contact you with the corrected amount or provide a full refund if you choose not to proceed.
The values assigned to LUUV IS ORRNGE works are a reflection of their artistic significance, scarcity, and craftsmanship, ensuring that every acquisition represents both an emotional and material investment.
PAYMENT METHODS
LUUV IS ORRNGE accepts a curated selection of secure payment options for acquiring artworks, apparel, and limited objects. Every transaction is handled with discretion to protect the collector’s privacy and the integrity of the work.
Credit & Debit Cards: Visa, MasterCard, American Express, and other major debit cards are accepted. All card details are encrypted through a protected payment gateway. First-time collectors may experience a brief verification delay as part of fraud-prevention checks. Cards are charged at the moment of purchase.
PayPal: Collectors choosing PayPal will be securely redirected to the PayPal portal. Orders will ship only once PayPal confirms the transaction in full.
Wire Transfer: For high-value acquisitions or custom commissions, LUUV IS ORRNGE accepts direct bank wire transfers. Transfers must be completed within 48 hours of placing an order. Artwork will only be released for shipping once funds have cleared. All related bank fees and conversion costs are the responsibility of the collector.
Pre-Orders & Commissions: For made-to-order works or commissioned pieces, full payment is required at the time of order unless otherwise agreed in writing.
LUUV IS ORRNGE reserves the right to decline or limit payment methods, request additional identification, or hold an order temporarily if necessary to protect the collector and the authenticity of the acquisition.
PAYMENT SECURITY
At LUUV IS ORRNGE, safeguarding the privacy and financial security of our collectors is a top priority. Every transaction is protected through multiple layers of encryption, authentication, and fraud-prevention measures to ensure a seamless and secure experience when acquiring art, apparel, or limited objects.
Secure Transactions
All online payments are processed via industry-standard SSL (Secure Socket Layer) encryption, ensuring that personal and financial details remain confidential.
Payment gateways are vetted and updated regularly to meet the highest security standards in the art and luxury market.
Fraud Prevention
LUUV IS ORRNGE employs real-time monitoring of all transactions to detect unusual or suspicious activity.
First-time collectors or high-value purchases may undergo a verification process to confirm identity and maintain the integrity of the acquisition.
Orders may be temporarily held if additional verification is required, with the collector notified immediately.
Collector Privacy
Personal and billing information is never shared with third parties outside of what is strictly required to process the transaction.
LUUV IS ORRNGE ensures discreet handling of all payment and shipping data, maintaining the confidentiality expected by collectors of rare and high-value works.
High-Value Acquisitions & Wire Transfers
For commissions, pre-orders, or artworks exceeding standard thresholds, additional authentication may be requested before releasing the work for shipping.
Wire transfers are confirmed and monitored to prevent fraud, and the artwork is only released once funds have cleared fully.
LUUV IS ORRNGE reserves the right to temporarily hold, verify, or decline a transaction if it is deemed necessary to protect the collector, the integrity of the artwork, or the reputation of the gallery.
INTELLECTUAL PROPERTY RIGHTS
All content, imagery, designs, and branding featured on LUUV IS ORRNGE—including original artworks, limited objects, apparel designs, logos, and written content—are the exclusive intellectual property of the artist and the brand. Protecting the originality and exclusivity of every piece ensures the integrity and value of acquisitions for collectors.
Ownership & Copyright
All artworks and designs are protected under international copyright law, ensuring the artist retains full ownership rights.
Reproduction, distribution, or commercial use of any work without explicit written permission is strictly prohibited.
Brand Identity & Logos
LUUV IS ORRNGE’s logos, typographic treatments, and signature imagery are proprietary and may not be used, adapted, or reproduced without authorization.
Unauthorized use of any brand element will be subject to legal action to protect the reputation and exclusivity of the brand.
Digital & Physical Content
Photographs, videos, and digital representations of artworks on the website are provided for viewing purposes onlyand do not grant rights to copy or replicate the work.
High-resolution images, sketches, or preparatory materials remain confidential and may only be accessed by verified collectors under specific agreements.
Licensing & Permissions
Any use of LUUV IS ORRNGE content for editorial, media, or collaborative purposes must be explicitly licensed in writing.
Permissions may include terms to ensure authenticity, quality, and alignment with the brand’s luxury positioning.
Collector Assurance
Purchasers of original works retain ownership of the physical piece but not the copyright unless otherwise expressly stated in the acquisition agreement.
This protection maintains the exclusivity and long-term value of every acquisition, safeguarding both the collector and the artistic legacy.
LUUV IS ORRNGE reserves all rights to enforce intellectual property protections, monitor misuse, and take legal action to uphold the integrity and prestige of the brand and its works.
AUTHENTICITY & CERTIFICATES
Every original artwork, limited edition object, or commissioned piece from LUUV IS ORRNGE is accompanied by documentation ensuring its provenance and authenticity. This protects both the collector and the integrity of the work, emphasizing the exclusivity and value of each acquisition.
Certificate of Authenticity
Original artworks and select limited editions include a signed and numbered Certificate of Authenticity issued by LUUV IS ORRNGE.
Certificates detail the title, medium, dimensions, edition number (if applicable), and the artist’s signature, confirming the work as a verified original.
Provenance Verification
LUUV IS ORRNGE maintains comprehensive records of all artworks, including creation date, materials, and prior ownership if resold.
Collectors may request provenance information for acquisitions to verify the legitimacy and history of the piece.
Limited Editions & Special Releases
Limited edition works are released with clearly defined quantities. Each piece is individually numbered to maintain exclusivity and collector value.
Certificates ensure transparency and confirm that no duplicate or unauthorized reproductions exist.
Collector Assurance
Certificates accompany the artwork upon delivery or shipping, establishing a legally recognized record of authenticity.
For commissioned or pre-order pieces, documentation is provided once the work is complete and payment has cleared.
Digital Authentication & Records
Digital records of all certificates are securely maintained by LUUV IS ORRNGE for verification purposes.
Collectors may request digital confirmation of authenticity for resale, insurance, or exhibition purposes.
LUUV IS ORRNGE reserves the right to withhold certificates or limit authentication if provenance cannot be fully verified, ensuring that every piece retains its exclusivity and collector confidence.
ONE-OF-ONE ORIGINALS & SCARCITY
LUUV IS ORRNGE exclusively offers one-of-one original works, ensuring each piece remains entirely unique, highly coveted, and irreplaceable. Scarcity is a core principle, reinforcing the prestige and collector value of every acquisition.
Unique Works
Every artwork, object, or special item is created as a single original. There are no reproductions, prints, or duplicates, guaranteeing that each acquisition is truly exclusive.
Each piece is documented with a Certificate of Authenticity, confirming its originality, creation date, and the artist’s verification.
Provenance & Verification
Certificates of Authenticity reinforce provenance, collector confidence, and the long-term value of the work.
LUUV IS ORRNGE maintains internal records of all original works to protect authenticity and verify ownership for collectors, galleries, and institutions.
Collector Assurance
Unauthorized reproductions or attempts to duplicate original works are strictly prohibited, with legal protections in place to uphold the exclusivity of each piece.
Scarcity and originality are central to the LUUV IS ORRNGE experience, ensuring that every collector owns something truly singular and irreplaceable.
Special Releases & Private Viewings
Select collectors may be offered private previews or early access to original works.
Such releases are strictly controlled to preserve the integrity, rarity, and prestige of the collection.
LUUV IS ORRNGE reserves the right to define access, presentation, and release protocols for all original works to maintain exclusivity, prestige, and collector confidence.
USE OF CONTENT
All content presented by LUUV IS ORRNGE—including images, text, designs, and digital assets—is the exclusive intellectual property of the artist and the brand. Unauthorized use of this content is strictly prohibited to protect the integrity, originality, and value of the work.
Permitted Uses
Collectors and visitors may view and enjoy content for personal, non-commercial purposesonly.
Sharing content for educational or private discussion purposes may be allowed with explicit attribution to LUUV IS ORRNGE.
Prohibited Actions
Copying, reproducing, distributing, or publicly displaying any artwork, logo, or digital asset without prior written consent.
Using images, descriptions, or branding elements for commercial purposes, marketing, resale, or merchandise is strictly forbidden.
Altering, editing, or creating derivative works from any LUUV IS ORRNGE content without authorization.
Digital Protections & Enforcement
All online content is secured with digital protections to prevent unauthorized duplication.
LUUV IS ORRNGE actively monitors misuse and reserves the right to pursue legal action or takedown requeststo safeguard its creative property.
Collector & Public Assurance
Every official image, catalog, and promotional material comes directly from LUUV IS ORRNGE to ensure authenticity.
Respecting content rights maintains the prestige, scarcity, and integrity of the brand’s works for all collectors and admirers.
RELATIONSHIP WITH COLLECTORS
LUUV IS ORRNGE views every interaction with collectors as a sophisticated acquisition experience, designed to honor the value, scarcity, and uniqueness of each work.
Collector Experience
Each purchase is considered a private acquisition, reflecting the collector’s discerning taste and appreciation for original, one-of-one artworks.
Collectors are guaranteed discretion and respect throughout the purchase, shipping, and post-acquisition process.
LUUV IS ORRNGE emphasizes the personal and emotional significance of owning a piece, rather than implying commercial partnerships or obligations.
Acquisition Protocols
Every transaction is final upon confirmation, ensuring the collector secures an authentic, exclusive work.
The artist may offer guidance or contextual insight about the work, but all decisions regarding acquisition remain solely with the collector.
There is no ongoing obligation beyond the acquisition itself; the relationship is built on trust, respect, and the prestige of ownership.
Maintaining Exclusivity
Communications, catalogs, and updates are limited and curated, reinforcing the brand’s integrity and the exclusivity of each collector’s holdings.
LUUV IS ORRNGE reserves the right to prioritize privacy, discretion, and exclusivity, protecting both the collector’s experience and the value of the artworks.
LIABILITY & INDEMNIFICATION
LUUV IS ORRNGE is committed to the secure and careful handling of all acquisitions. While every effort is made to ensure artworks, apparel, and objects arrive safely and on time, collectors acknowledge the inherent limitations in transit, handling, and external circumstances.
Scope of Responsibility
LUUV IS ORRNGE assumes full responsibility for packaging and shipping preparation, ensuring the work is protected and presented according to luxury standards.
Delays beyond our control, including customs, courier disruptions, natural events, or other unforeseeable circumstances, are not liable for damages or missed timelines.
Once the work leaves LUUV IS ORRNGE custody, risk is transferred to the collector or the designated courier, unless insurance coverage has been arranged.
Indemnification by Collector
Collectors agree to indemnify and hold harmless LUUV IS ORRNGE from claims arising from misuse, unauthorized reproduction, or negligent handling of the work after delivery.
Any third-party claims related to the collector’s display, resale, or alteration of a work must be handled by the collector, with LUUV IS ORRNGE fully protected from liability.
Insurance & Risk Management
High-value acquisitions may be insured at the collector’s discretion, with guidance provided on professional shipping and handling services.
LUUV IS ORRNGE encourages collectors to secure full insurance coverage for transit, storage, and display to maintain the integrity and value of the acquisition.
Limitation of Liability
LUUV IS ORRNGE’s liability is strictly limited to the purchase price of the work, underlining the exclusivity and one-of-one nature of each piece.
No consequential, incidental, or indirect damages arising from acquisition, shipment, or display will be assumed.
FORCE MAJEURE
LUUV IS ORRNGE prioritizes the secure creation, handling, and delivery of all works, apparel, and curated objects. However, certain events beyond our reasonable control may impact production timelines, shipping, or availability.
Scope of Force Majeure
Events considered force majeure include, but are not limited to: natural disasters, fire, flood, extreme weather, strikes, labor disputes, government actions, pandemics, acts of terrorism, or interruptions in transportation and supply chains.
In such circumstances, LUUV IS ORRNGE shall not be held liable for delays, partial fulfillment, or non-performance of any obligation under the terms of acquisition.
Notification & Response
Collectors will be informed promptly if a force majeure event affects their acquisition, with guidance on revised timelines or alternative arrangements.
LUUV IS ORRNGE reserves the right to reschedule, modify, or temporarily suspend orders or commissions to maintain the integrity and quality of all works.
Risk Mitigation
While LUUV IS ORRNGE endeavors to minimize disruption, collectors are encouraged to insure high-value acquisitions and acknowledge that exceptional events may temporarily impact availability or delivery.
Limitation of Liability
No claims for damages, lost profits, or consequential losses arising from force majeure events will be assumed.
The exclusivity, authenticity, and value of the work remain intact; only delivery timelines or production schedules may be affected.
NO WAIVER CLAUSE
LUUV IS ORRNGE maintains the full protection of all rights, policies, and terms outlined in its acquisition and legal framework.
Key Provisions
Non-Enforcement Does Not Imply Forgiveness: Any delay, omission, or failure by LUUV IS ORRNGE to enforce any right, remedy, or provision under these terms shall not constitute a waiver of that right or provision.
Preservation of Rights: The company retains the ability to enforce any rights or remedies at any time, in full or in part, even if previous actions appear lenient or discretionary.
Consistency Across Transactions: This principle applies equally to all collectors, purchases, and interactions with LUUV IS ORRNGE, ensuring the integrity of the acquisition process and the exclusivity of every work.
Protection of Authenticity & Value: By upholding a strict no-waiver policy, the authenticity, scarcity, and market value of each artwork, object, or item remain safeguarded.
Collector Understanding
Collectors acknowledge that any tolerance or delay in enforcement of LUUV IS ORRNGE policies does not alter, diminish, or limit the rights of the brand in any transaction, past or future.
GOVERNING LAW & JURISDICTION
All acquisitions, transactions, and interactions with LUUV IS ORRNGE are governed by the laws of the state of Georgia, United States, ensuring clarity, consistency, and protection for both collectors and the brand.
Key Provisions
Legal Framework: Any disputes arising from purchases, commissions, or use of the website are subject to the exclusive jurisdiction of the courts within Georgia, United States.
Predictability for Collectors: This provision ensures that all agreements are interpreted under a single, recognized legal system, providing certainty and safeguarding the integrity of each acquisition.
Non-Conflict Assurance: LUUV IS ORRNGE’s governing law clause maintains that local or international collector disputes are managed consistently, without compromising the exclusivity or authenticity of the work.
Collector Acknowledgment: By completing a transaction or interacting with LUUV IS ORRNGE, collectors accept that any claims, disagreements, or legal matters will be handled under this jurisdiction.
Luxury Collector Focus:
This structure protects the value, scarcity, and provenance of each original work, reinforcing that all acquisitions are handled with the precision and respect appropriate for a high-end art collection.
LANGUAGE OF THE CONTRACT
All agreements, acquisitions, and communications with LUUV IS ORRNGE are governed exclusively in English, ensuring precision, clarity, and consistency across all collector interactions.
Key Points:
Authoritative Version: Any translations provided for convenience do not hold legal authority. In all cases, the English version prevails for interpretation, enforcement, and reference.
Global Collector Base: While LUUV IS ORRNGE engages with collectors worldwide, all contracts, invoices, Certificates of Authenticity, and official communications are issued in English to maintain uniformity and legal clarity.
Legal Certainty: Any disputes, claims, or contractual interpretations will rely solely on the English-language version, ensuring the collector and LUUV IS ORRNGE operate under the same unambiguous terms.
Consistency Across Transactions: Using a single authoritative language preserves the integrity of each acquisition and prevents potential misunderstandings in pricing, edition details, shipping, or other transactional matters.
Collector Assurance: English as the authoritative language guarantees that all rights, obligations, and legal protections are clearly communicated and enforceable, reflecting the high standards of a luxury art experience.
This ensures collectors understand that LUUV IS ORRNGE operates with absolute clarity and professionalism, consistent with the expectations of high-value art acquisitions.
CONTACT INFORMATION
LUUV IS ORRNGE maintains a dedicated channel for collectors to reach out regarding acquisitions, inquiries, or post-purchase support. Communication is handled with discretion, professionalism, and prompt attention.
Key Points:
Primary Collector-Care Email: All inquiries should be directed to kebbo@luuvisorrnge.com. This ensures messages are routed to our specialized team trained in high-value art transactions.
Response Time & Priority: Collector communications are reviewed daily. High-priority matters such as acquisition confirmations, shipping issues, or authentication requests receive expedited attention.
Secure Communication: Emails and submitted forms are monitored in a secure environment to protect sensitive collector data and maintain confidentiality.
Scope of Assistance: The collector-care team can provide guidance on:
Verification of authenticity and Certificates of Authenticity
Assistance with payment, pre-orders, and commissions
Shipping, customs, and delivery inquiries
Clarification of legal terms or acquisition policies
Professionalism & Discretion: LUUV IS ORRNGE treats every interaction with discretion, reflecting the exclusivity and integrity expected in the luxury art market. No information is shared externally without the collector’s explicit consent.
Global Accessibility: Collectors worldwide are welcome to contact the team, ensuring a seamless experience regardless of location or time zone.
This positions LUUV IS ORRNGE as a high-touch, professional, and trustworthy luxury art brand, giving collectors confidence that their inquiries are handled with care and precision.
PAYMENT METHODS & RELATED POLICIES
LUUV IS ORRNGE offers a curated suite of secure and discreet payment options for the acquisition of one-of-one artworks, limited apparel, and select objects. Every transaction is handled with care to protect the collector’s privacy and the integrity of the work.
Currencies Accepted: Transactions are primarily conducted in USD, though alternative currencies may be accommodated on a case-by-case basis. Currency conversions are handled transparently through the collector’s payment provider.
Payment by Credit or Debit Card:
Accepts Visa, MasterCard, American Express, and major debit cards.
Card details are encrypted via SSL-secured payment gateways.
First-time collectors may experience a brief authentication verification as part of fraud-prevention protocols.
Cards are charged at the moment of purchase, and collectors receive immediate confirmation of their acquisition.
Payment by PayPal:
Secure redirection to the PayPal portal ensures full transactional privacy.
Orders ship only once PayPal confirms the transaction has been fully processed.
Collectors are advised to maintain accurate account information to avoid delays.
Payment by Wire Transfer:
Recommended for high-value acquisitions, custom commissions, or private arrangements.
Transfers must clear within 48 hours of initiating the order unless otherwise agreed in writing.
Shipping or delivery of artwork is only authorized after full clearance of funds.
Collectors are responsible for any associated bank fees or conversion charges.
Pre-Order & Commission Purchases:
Full payment is generally required upon placement of made-to-order or commissioned works.
LUUV IS ORRNGE may provide tailored payment agreements for select collectors under private arrangements.
Bank Fees & Conversion Charges:
Any fees imposed by financial institutions or currency conversions are the responsibility of the collector.
LUUV IS ORRNGE ensures transparency in pricing so that the collector can anticipate total charges.
Acquisition Confirmation Timeline:
Collectors receive immediate acknowledgement of orders.
Any delays due to authentication, verification, or bank processing are communicated promptly.
Sales Tax & VAT:
Applicable taxes are calculated and displayed at checkout.
For international collectors, customs duties or import taxes may apply and are the responsibility of the purchaser.
SHIPPING & DELIVERY
LUUV IS ORRNGE ensures that every artwork, apparel item, and limited object is handled, packaged, and delivered with the utmost care, guaranteeing its arrival in pristine condition.
Key Points:
Order Processing & Handling Times:
Standard processing and preparation for shipping typically require 7–14 business daysafter payment confirmation for in-stock works.
Pre-orders, commissions, and made-to-order pieces require extended timelines, which will be communicated to the collector upon purchase.
Any delays due to authentication, custom framing, or international transit are communicated promptly to the collector.
Packaging & Wrapping Standards:
All works are packaged using archival-quality materials to protect against environmental factors such as humidity, dust, and light.
Fragile or large-scale works are custom-wrapped with museum-grade supports.
Packaging is discreet yet elegant, reflecting the prestige of a LUUV IS ORRNGE acquisition.
Shipping Carriers & Insurance:
LUUV IS ORRNGE partners with UPS, DHL, and other premier carriers for global delivery.
All shipments require a signature upon receipt to ensure security and privacy.
Every shipment is fully insured for the declared value of the acquisition, protecting against transit damages or loss.
Tracking information is provided, allowing collectors to monitor their artwork in real time.
International Shipping & Customs:
Collectors are responsible for any customs duties, import taxes, or local fees imposed by their country.
LUUV IS ORRNGE provides all necessary documentation to ensure smooth customs clearance.
Every LUUV IS ORRNGE acquisition is delivered securely, elegantly, and with full transparency, reflecting the brand’s dedication to collector care and the prestige of its one-of-one originals.
DELIVERY ZONES & ESTIMATED TRANSIT TIMES
LUUV IS ORRNGE ensures that each acquisition, whether artwork, apparel, or limited object, is delivered with precision, care, and discretion. Transit times vary by destination due to shipping logistics, customs processes, and the one-of-one nature of each piece.
Estimated Transit Times by Region:
United States:
Standard delivery: 7–10 business days.
Expedited options available upon request for select acquisitions.
Italy:
Standard delivery: 7–12 business days.
High-value pieces are shipped with priority handling and insured courier services.
European Union Zone 1 (Germany, France, Spain, Netherlands, Belgium):
Estimated transit: 8–14 business days.
Includes full customs documentation and insurance coverage.
European Union Zone 2 (Nordic countries, Portugal, Eastern EU):
Estimated transit: 10–16 business days.
Collectors are provided with real-time tracking and estimated delivery notifications.
Switzerland:
Standard delivery: 10–14 business days.
LUUV IS ORRNGE handles all required customs paperwork for smooth import clearance.
United Kingdom:
Estimated transit: 8–12 business days.
Fully insured with signature confirmation required upon delivery.
Hong Kong:
Transit time: 12–18 business days.
Includes comprehensive shipping documentation for customs compliance.
Japan & South Korea:
Estimated delivery: 12–20 business days.
High-value works are shipped via priority carriers with insurance and signature confirmation.
China:
Transit time: 14–22 business days due to customs processing and logistical regulations.
Russia:
Estimated delivery: 16–25 business days.
LUUV IS ORRNGE provides all required documentation for import clearance; delays may occur depending on local customs.
Brazil:
Standard delivery: 16–24 business days.
Collectors are responsible for any local import taxes and customs fees.
Rest of World:
Estimated transit: 14–28 business days depending on location, customs procedures, and carrier availability.
Additional Notes:
All transit times are estimates; delivery may vary due to unforeseen circumstances such as customs inspections, carrier delays, or weather events.
LUUV IS ORRNGE maintains full insurance coverage for every shipment to protect the collector’s investment.
Signature confirmation is mandatory for all deliveries to ensure discretion, security, and integrity of each acquisition.
Every LUUV IS ORRNGE delivery is handled with meticulous care, transparency, and collector-focused service, reflecting the prestige and exclusivity of each acquisition.
DELIVERY COSTS & RELATED POLICIES
LUUV IS ORRNGE ensures that every acquisition, whether an original artwork, apparel, or limited object, reaches collectors with security, discretion, and exceptional care. The following outlines all aspects of delivery costs, customs, and handling for collectors worldwide.
Delivery Costs:
Calculated based on destination, weight, dimensions, and value of the acquisition.
High-value or oversized works may incur additional handling or premium packaging fees to ensure archival-quality protection.
Delivery fees are clearly communicated at checkout or prior to shipment for commissions and pre-orders.
Certain high-value acquisitions may include shipping as part of the acquisition price to reflect luxury-level service and protection.
Customs Duties & Import Taxes:
Deliveries are generally Delivered Duties Unpaid (DDU) unless otherwise agreed in writing.
Collectors are responsible for all applicable import duties, taxes, and customs fees in their country.
LUUV IS ORRNGE provides full documentation to facilitate customs clearance and minimize delays.
For select regions, Delivered Duties Paid (DDP) arrangements can be offered for ultra-premium acquisitions.
Important Information About Customs Delays:
Transit times may vary depending on customs inspections, local regulations, and holidays.
LUUV IS ORRNGE cannot be held liable for delays caused by customs authorities.
Collectors are encouraged to allow extra time for high-value or heavily regulated items.
Signature Upon Delivery:
All shipments require a mandatory signature to transfer ownership and responsibility to the collector.
This ensures discretion, security, and proof of delivery for high-value acquisitions.
Unauthorized acceptance or failure to sign may result in delays or return of the shipment.
Unsuccessful Delivery Attempts & Re-Delivery:
If delivery is attempted but unsuccessful, the carrier will notify the collector with instructions for rescheduling.
Re-delivery attempts may incur additional fees depending on destination and courier policies.
LUUV IS ORRNGE prioritizes secure and discreet delivery over speed to ensure the collector receives the work safely.
Damaged or Lost Shipments:
All shipments are fully insured from dispatch to delivery.
Any damage or loss must be reported to LUUV IS ORRNGE and the carrier within 48 hours of receipt or expected delivery.
LUUV IS ORRNGE will coordinate insurance claims and ensure replacements or compensation for original works where applicable.
Every LUUV IS ORRNGE shipment reflects the luxury, exclusivity, and professionalism expected by collectors of one-of-one original artworks. The process balances security, transparency, and a seamless acquisition experience for every collector worldwide.
SALES & RETURNS POLICY
At LUUV IS ORRNGE, every acquisition is treated as a permanent addition to a collector’s private collection. Given the exclusive, one-of-one nature of our artworks, limited objects, and select apparel, sales are managed with clarity, discretion, and fairness.
All Sales Are Final:
Every purchase, whether an artwork, commission, or limited object, is considered final.
Cancellations, returns, or exchanges are not accepted, as each piece is uniquely curated and produced.
Collectors are encouraged to review all details carefully before confirming acquisition.
This policy ensures the authenticity, provenance, and scarcity of every original work remain uncompromised.
Damaged or Incorrect Item Protocol:
LUUV IS ORRNGE takes extraordinary care in packaging and shipping all acquisitions.
In the rare event that an item arrives damaged, or an incorrect item is delivered:
Collectors must notify LUUV IS ORRNGE within 48 hours of receipt.
Detailed photographic evidence of the issue is required for verification.
LUUV IS ORRNGE will coordinate directly with insured carriers to resolve the matter.
Resolutions may include repair, replacement, or insurance compensation for the collector.
All claims are handled with discretion and professionalism, maintaining the luxury experienceexpected by collectors.
Collector Assurance:
Every acquisition reflects archival-quality production, provenance, and authenticity.
LUUV IS ORRNGE’s policies prioritize protection of the collector, the work, and the value of the acquisition.
By confirming a purchase, collectors acknowledge understanding of these policies and the exclusive nature of the acquisition.
PRIVACY & DATA USAGE
At LUUV IS ORRNGE, protecting collector privacy is paramount. Every interaction and transaction is handled with discretion, confidentiality, and respect for personal data.
Personal Data Usage:
Collected information, including name, contact details, and shipping information, is used exclusively for order fulfillment, shipping, and collector communications.
Data may be used to confirm acquisitions, provide updates on orders, and offer private acquisition notifications.
LUUV IS ORRNGE does not sell or lease personal information to third parties.
Cookies & Tracking (Optional):
If analytics tools or cookies are employed, they are used solely to improve website functionality, navigation, and the collector experience.
No personally identifying data is shared with advertisers or third-party marketing networks.
Collectors may opt out of cookies or tracking through browser settings at any time.
Third-Party Sharing Policy:
LUUV IS ORRNGE may share limited information with trusted partners only when necessary to complete transactions, such as shipping carriers or payment processors.
All third-party partners are strictly bound by confidentiality agreements and cannot use data for marketing or resale purposes.
Any sharing of data is minimal, secure, and essential to provide the highest standard of service.
Collector Assurance:
LUUV IS ORRNGE commits to transparency, security, and ethical handling of all personal data.
Every measure is taken to safeguard information and maintain trust between the collector and the artist.
By using the site or confirming a purchase, collectors acknowledge understanding of these privacy policies.
WRAPPING & PRESENTATION
Every artwork, limited object, or item is carefully prepared and packaged to reflect the prestige and exclusivity of LUUV IS ORRNGE.
Materials used are archival-quality and custom-designed, ensuring that each piece arrives in impeccable condition while enhancing the unboxing experience.
Signature presentation details, such as embossed seals, custom tissue, or protective wooden crates, are applied according to the work’s value and scale.
Packaging is intentionally minimalistic yet striking, conveying both care for the piece and the luxury aesthetic of the brand.
EXCLUSIVE COLLECTOR CIRCLE INVITATIONS
Collectors who have previously acquired works from LUUV IS ORRNGE may receive private invitations to new drops, exhibitions, or events.
Access to these opportunities is reserved for serious collectors, emphasizing the intimate, invitation-only nature of the brand.
Invitations may include early viewing of new artworks, previews of limited objects, or special collector-only editions.
LUUV IS ORRNGE emphasizes that acquisitions remain transactions, not memberships, preserving the exclusivity and independence of each collector.
AMENDMENTS TO THESE POLICIES
LUUV IS ORRNGE reserves the right to modify, update, or amend all legal, shipping, and acquisition policies at any time.
Changes may occur to reflect operational adjustments, legal requirements, or enhancements to the collector experience.
Collectors are encouraged to review policies periodically; continued use of the site or completion of purchases constitutes acceptance of updated terms.
Notifications of material changes may be provided to registered collectors or included in acquisition communications.